• Të drejtat themelore të konsumatorit në Kosovë
• Parimet kryesore për mbrojtjen e konsumatorit
• Përgjegjësitë e tregtarit
• Këshilli për Mbrojtjen e Konsumatorit
• Programi Kosovar
• Bashkëpunimi i Departamentit

Consumer Basic Rights in Kosovo

Pursuant to the Law on Consumer Protection, shall be regulated and protected the Consumer Basic Rights when purchasing commodities, services and other forms in the acquisition of products and services in the market, which are:

1. The right to protect the economic interests of consumers;
2. The right to health, asset and life protection;
3. The right to legal protection of consumers;
4. The right to complain;
5. The right to compensation in certain cases for indemnity;
6. The right to consumer information and education;
7. The right to use public services;
8. The right of organization in consumer associations, to protect their interests;
9. The right to represent consumer interests;
10. The right to receive services in his language in compliance with the Law on the Use of Official Languages.